Your business systems need to work at maximum efficiency in order for your employees to work effectively and carry out their day to day tasks. Issues with your IT infrastructure, workstations, servers and printers can stop your business processes, keep people from doing their work and cause frustration and anger. If you find your business suffers from those issues, AscenTech can help you overcome them to maximize your business efficiency.
AscenTech Managed IT service plans give you access to Service Desk features such as:
- Guaranteed response times from professional and certified technicians.
- Onsite and remote support for all of your workstations and employees.
- Reporting and issue tracking through a modern ticketing system.
- Workstation, Device and Software Moves, Adds and Improvements.
Use our service desk as an extension of your business, any IT issues you have can quickly and efficiently be resolved with a call or e-mail to our service desk. For issues that are more serious, you’re guaranteed a response time. This ensures nothing falls through the cracks.