Today’s businesses rely on technology and data to work effectively and efficiently. Any fundamental loss of data or system can affect how your business operates. You can harden your business against these types of losses by leveraging AscenTech’s IT Managed Services. AscenTech’s managed service eco-system is an end-to-end solution that includes strategic planning, disaster recovery and business continuity planning, consulting, procurement, technical support, documentation and asset management. We implement the IT services that best suit your needs and budget by providing solutions that establish us as an extension of your business; an IT department that handles everything in-house IT service departments traditionally used to.
Pro-Active Monitoring & Maintenance
Pro-active monitoring and maintenance prevents potential issues from becoming critical issues that stop your business operations. AscenTech stays ahead of the curve by employing specialized monitoring software that leverages automation and detailed reporting to let us know when things aren’t running at 100% so we can fix issues quickly. We schedule regular onsite visits, maintenance windows and patch management to keep your business humming along, reducing costly downtime and outages.
Security and Antivirus
AscenTech can help safeguard your data against malicious hackers and threats such as e-mail viruses. We leverage next generation firewalls to stop threats at the edge of your network and employ anti-virus as a second line of defense inside your corporate network. Today’s business is increasingly being done on mobile devices and as a result, those mobile devices need to be secured as well. We employ robust mobile device management solutions to allow the remote wipe of any mobile device or smartphone in the case of loss or theft, as well as defining policies for device usage to make ensure those devices are used according to your organizations acceptable use policies. IT Security and Antivirus are included in all of AscenTech’s managed services.
Asset Standardization, Management and Procurement
Managing your businesses IT assets for warranty, inventory and procurement can be a daunting task. AscenTech can help, our automated monitoring solution can track warranty and serial number information for computers, smartphones and peripheral devices, freeing up your time to focus on your business. Standardizing your computers, smartphones and peripherals means lower training costs, quicker repair and replacement, and better reliability for all of your business systems. AscenTech helps business leverage the benefits of asset standardization by procuring the equipment that best suits your business’ needs for your business’ budget. We manage end to end procurement, including warranty renewals, equipment RMA’s and vendor sourcing for all of our managed service clients.